Shipping & Returns

Shipping & Returns

Shipping

  • Processing/handling: 2–10 business days
  • Domestic carriers: Blue Dart, DTDC (2–4 days transit)
  • International carriers: DHL (5–10 days transit)
  • Dispatch from: Kashmir, India
  • Tracking: shared by email on dispatch

Note: Customs duties/taxes for international orders are payable by the recipient.

Returns & Exchanges

  • Return window: 7 days from delivery from delivery
  • Accepted when: unused, in original packaging, with proof of purchase
  • Non‑returnable: custom orders, gift cards, items on final sale
  • Return shipping cost: Customer
  • Refund timeline: 5–7 business days after inspection

For damages on arrival, contact us within 48 hours with unboxing photos.