Privacy Policy
Last updated: September 25, 2026
Mughal Arts ("we", "us", "our") is a sole proprietorship run by Nasir Hussain Mugloo, operating the workshop founded in 1980 in Zadibal, Srinagar, Jammu & Kashmir, India, and the website mughalarts.com. This policy explains what personal data we collect when you visit or buy from us, why, and what rights you have over it.
Information we collect. When you browse: standard technical data (IP address, browser type, pages viewed) via cookies and analytics tools. When you order: your name, shipping and billing address, email, phone number, and order contents. We do not collect or store your full payment card details — payments are processed directly by Razorpay, PayPal, or Stripe, each of which has its own privacy policy. When you contact us or request a custom order: whatever you send us (messages, reference images, measurements).
Why we collect it. To process and ship your order, respond to enquiries and custom-order requests, prevent fraud, run our analytics (Google Site Kit, Jetpack Stats) and live chat (Tidio), and, only if you opt in, send you updates about new pieces or offers.
Who we share it with. Payment processors (Razorpay, PayPal, Stripe) to complete transactions; shipping carriers to deliver your order; analytics providers (Google, Jetpack/Automattic) in aggregated or pseudonymised form; Tidio, if you use our live chat. We do not sell your personal data to third parties.
Cookies. We use cookies for cart/checkout functionality, currency selection, analytics, and chat. You can control cookies through your browser settings; blocking them may affect checkout.
International transfers. We're based in India. If you're in the UK/EU, your data may be processed outside your country, including by processors based in the US. We rely on our processors' own compliance frameworks (Stripe, PayPal and Razorpay are all GDPR-aware) for these transfers.
How long we keep it. Order and invoice data is kept for at least 6 years, as required under Indian GST and tax law. Marketing data is kept until you unsubscribe.
Your rights. If you're in the UK or EU, you have the right to access, correct, delete, or export your personal data, and to object to or restrict how we use it. If you're in the US, some states give you similar rights. To exercise any of these, email info@mughalarts.com — we'll respond within 30 days.
Children. Our store isn't directed at children and we don't knowingly collect data from anyone under 16.
Changes to this policy. We'll update the date at the top if this policy changes; significant changes will be noted on this page.
Contact. Nasir Hussain Mugloo, trading as Mughal Arts, Ranga Masjid, Hawal, Zadibal, Srinagar, Jammu & Kashmir 190011, India. Email: info@mughalarts.com. WhatsApp: +91-9906957741.