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Shipping, packing, and Kashmiri paper mache FAQs
Find answers to common questions about our Kashmiri paper mache products, shipping, payments, and returns.
Return to shopFrequently asked questions
What is Kashmiri paper mache?
Kashmiri paper mache is a traditional craft where shaped paper pulp is dried, painted by hand, and finished with a protective lacquer polish.
Are Mughal Arts products handmade?
Yes. Mughal Arts focuses on hand-painted Kashmiri papier-mache pieces made by artisans in Srinagar. Small variations are part of the handmade character.
Do you ship internationally?
Yes, we ship worldwide from Srinagar, Kashmir. We use DTDC and other reliable couriers. Estimated delivery is 7-15 business days internationally, after a 20-30 day handcraft and dispatch period. Keep shipping details consistent with your live shipping policy page.
How are delicate products packed?
We wrap each item in protective bubble wrap and tissue paper, placed in a sturdy box with foam padding. Fragile lacquered pieces receive extra corner protection to ensure they arrive in perfect condition.
How do I care for paper mache decor?
Keep pieces away from water and harsh cleaning chemicals. Dust gently with a soft dry cloth and store away from heavy moisture.